Soooo a few weeks ago, I packed up the old Yari Yari, and drove into the dirty dirty of Salem after work. Why would I do this you say? Oh well I had a $10.00 off coupon at Victorias Secret. Right? A shopaholics dream. So I went in, for a $12.00 eyeshadow, came out with a bag of like $200.00 worth of stuff. No bigs right? I am saving money...they practically gave stuff away to me for free :)
WRONG.
A few weeks go by, and I am casually taking stuff out of the bag, when I want to wear it, etc. Well when I go to look for my eyeshadow. It is gone. GONE. It is not there at all. I look at my reciept, and of course I was charged $12.00 for it...but this eyeshadow is MIA. So I am just a little peeved especially since my other one had JUST ran out. So, my thinking is, okay, they forgot to put it in my bag...no problem, I will call them..and they will just say oh yeah, hey come on in, we completely understand!
So I gave these little bitches a call, and this girl who sounded like she was 12 answered the phone. Bless her heart she was as sweet as a bugs ear...but about as dumb as one too.
I calmly explained my situation, and what most likely happened, " You scanned it, set it on the counter, and then when I left, it was probably put back on the shelf" She was like Oh, well let me go check our hold bar.
Okay...thanks.
She comes back..umm its not there..?
I was like okay.welll what would you like for me to do? She was like ummm let me check with my manager...and see if they can talk to you.
5 Minutes Later...
Oh..are you still there? Me: Yes..?
Bugs Ear: Oh well my manager said unfortunately because it has been a few weeks, and because we are having our semi annual sale meaning we are basically clearing our store out on a regular basis...so we probably wouldn't have what you wanted anyways..we can't really do anything. But I do have 2 numbers that you can call.
Me: Um...okay, even though I can bring in my reciept and show you that I paid for it? I bought $200.00 worth of stuff, if I wanted to steal something..I would have told you that my $50 bra had gone missing...why would I choose the cheapest item on my reciept? It doesn't make any sense.
Bugs Ear: Oh sorry. But let me give you these two numbers, one is for mall security, so just in case it shows up...then you can see if anyone turned it in.
Me: WHY on Gods Earth, would I call Mall security??!?! I didn't lose the bag, I didn't misplace anything...did one of your employees take it to mall security after finding it on the counter in your store..umm NO.. Like are you serious right now? I know exactly what happened, your associate forgot to put it in the bag...
Bugs Ear: Oh...sorry...well there is another number for customer service..maybe they can send you a coupon
Me: Really? A coupon...clearly Victorias Secret is hurting for money, because I just gave them a $12.00 donation..NO BIGS..I forgot they were a charity organization..that is why they charge so Freaking much for there stuff. UGH What are they going to do?
Bugs Ear: . Im not sure. But have a good day hopefully
Me: k. bye.
Thanks Peaches for all your help you fuck tard.
Like honestly!? WHatever happened to the days of the customer always being right? IF I was going to stiff you out of some money...I would have picked a more expensive item. Not a $12 eyeshadow. It is so frustrating. As of posting time, this still has not been resolved. Called the customer service line...but they were closed. Of course they were.
So Victorias Secret...as of today...we are in a fight.
We will no longer be reuniting...for my pocketbook...and my donations have been expended
EFFF YOUUUUU
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